Lots of local residents got in touch with me to express concerns about the appalling service offered by Northern Rail several months ago.
Many trains were cancelled and/or disrupted and things became even worse when a new timetable was introduced in May this year. As a result, from 4 June, Northern introduced measures to reduce some of its services to make sure that there was a sufficient number of drivers to operate the remaining train services. Following the extreme disruption Northern have also introduced a compensation scheme for season ticket holders affected by delayed or cancelled trains between 1 April and 30 June: https://www.northernrailway.co.uk/season-ticket-compensation – though there are no special compensation arrangements for non-season ticket holders.
I’m interested to hear from residents about how you were affected by the Northern service, whether the reductions in services elsewhere have had any effect on the service in my constituency, and any further improvements you’d like to see. I’d be grateful if you could take a few minutes to fill out my survey here.